Website Migration
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Q: Why do I need to move my web site? What does website migration consist of?
A: When your present hosting provider can no longer measure up to the demands of your site, or when you experience continuous network downtime, or if you are forced to wait for hours for the customer service team to get back to you, it might be a clever idea to change your web hosting provider, i.e. to migrate all the files for your web sites together with your databases from your present provider to your future provider. At CLOUDSTARKS, we understand that this can often be difficult & time–consuming. For this reason, we’ll accomplish all that for you for free!Our trained technical staff reps will transfer your website content from your present web hosting provider to us. Our techs have a lot of experience migrating websites and are able to handle anything – from a customary WordPress–powered weblog or Joomla™ CMS–based website, to a very elaborate, custom–made web application.
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Q: How much time will it take for my site to be transferred over to your platform?
A: There are many factors to think about – the overall amount of web files, the size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. That being said, we do our best to accomplish all website migrations in a 48–hour time frame. Less sizeable sites are migrated faster – usually in less than 24 hours.
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Q: My personal privacy is important to me. What info do you need to have?
A: Yeah. We’ll require the name of the web site that you wish us to move. We will also require a way to log into your current web hosting account so that we can get the content associated with your website.
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Q: My old hosting account has sensitive info inside. How can I rely on you?
A: Before we can start the transfer of your web hosting account, you must already have an account with us. Opening an account with us requires that you to share the very same info you have provided to your old web host. We also have an extremely rigorous Privacy Policy, which describes how sensitive information is tackled.
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Q: Will there be any outage for my website?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. After the migration is over, we will make certain that everything is working correctly and that the integrity of your content is not affected prior to informing you that the migration is completed. After that, we will tell you how to move the domain name to your web hosting account with us and how to change the DNS resource records.
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Q: Will my old hosting provider need to provide any info/assistance?
A: Nope. Apart from your login credentials for the Control Panel, we will not need anything. We’ll never contact your web hosting provider. They won’t know anything about the migration either.
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Q: Which hosting providers can you migrate data from?
A: We support all Linux–based hosting platforms. Essentially, if we can get access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.