1 hour ticket response
We are devoted to supplying a prompt and adequate answer to each client support ticket submitted by a user. Our professional technical support team members will examine your inquiry and will offer you the most efficient option. We offer a 1–hour response time guarantee for all support tickets. In fact, the average trouble ticket response time has proved to be 20 minutes.
A Top–Class Customer Service
We’ve got a team of web hosting support experts who will be happy to respond to all your questions whenever you are in need of help. The majority of our support staff representatives have many years of experience in the Linux shared hosting service sphere, which suggests that you can always rely on fast and detailed answers to your inquiries.
An Easy–to–Browse Help Section
In the Web Site Control Panel you’ll find an easy–to–navigate Help section where you can get quick tips on how to use our web hosting services. You can find the answers to your inquiries in our F.A.Q. repository, find more details in the web hosting account management articles or check out the instructional video tutorials.