Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you’ll find a comprehensive Help section featuring a myriad of help articles and commonly asked questions. They are compiled by our support team of expert technicians. Simply type in your question and our clever software will return the most suitable answer.

  • Top quality support service
  • How–To Videos

  • If you’d like to see how an action is performed or how an issue is sorted out, rather than just reading about it, then check out our selection of how–to video tutorials. They cover a lot of different topics and will help you swiftly learn how to work with our Web Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client support service with a sixty–minute support ticket response time guarantee. A group of experienced technicians will be available to you to respond to all the queries that you could possibly have. During non–peak periods, a reply will be provided in even less than twenty minutes.